"Many years ago, we had a bad experience while trying to implement an optical software from another IT company. We gave up on the project ultimately after wasting months of effort on customization and requirements that they could not fulfil. We switched back to manual operations and I told myself that I would never want to use software for our optical outlets again. One day, a good friend of mine who is a user of Frontwave’s Optical Software, recommended it to me. It was after much persuasion and assurance from him that I decided to try out Frontwave’s Optical Software. It was successfully implemented and of all the features and functions I have hoped to have... it was already in Visual Optical RMS."
Peter Neo (Business Owner)
Eye Zone Optical Pte Ltd
"We have been using Visual Optical RMS since 2004. The software is reliable and gives us the information we need to manage our daily operations. Throughout these years, we have seen the software evolved to what it is today. Besides the software, the support team is helpful, efficient and patient."
James Chong (Business Owner)
Sincere Optics Pte Ltd
"Spectacle Hut made a decision in 2009 to invest in a new system for all our outlets. Based on Frontwave’s reputation in the optical industry, we were confident that Frontwave’s Optical Software would be able to support our operations at POS level, as well as back-end inventory administration to improve our bottom line and increase overall efficiency. The project was completed within a few months and the team at Frontwave has been extremely responsive to our business and technological needs. As a whole, we are satisfied with the implementation of the Optical Retail Management system."
Doreen Low (Accounts Manager)
Spectacle Hut Pte Ltd
"I regret not having purchased Frontwave Optical software sooner. I could have avoided so many headaches and frustration, wasted time and money. The previous software package I purchased was full of promises; but did not deliver; I spent much effort being their “consultant/designer” to give them requirements and ideas pertaining to an optical shop work flow. After some research, I chose Frontwave because of their large optical industry clientele profile. This is a very powerful software for optical retail and the transition from my previous software was smooth, including the data migration. I have highlighted some new features from the beginning, and after 2 months, a new version with those features was released. Frontwave’s Visual Optical RMS is by far the best investment I have ever made for my business. I recommend it highly. "
Ryan Ho (Business Owner)
"Visual Optical RMS is a valuable asset for our group of optical stores. The COS iNet support team has been very helpful and they are open to feedback and suggestions to further improve the software. We are particularly pleased with the ease of inter-branch stock transfer with this software and how the web module manages the data from all outlets, especially for our case of having different business entities in the group."
Marcus Yap (Business Owner)
V Focus Vision