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INTRODUCING FRONTWAVE CLOUD

A next-generation point of sale (POS) system specifically designed for the optical retail industry. Unlike many generic POS systems that fail to address the unique needs of optical stores, Frontwave Cloud is tailored to handle every aspect of optical retail management with precision and ease, transitioning to a paperless practice.

 

From managing eyewear inventory to tracking prescriptions and customer profiles, it provides a comprehensive solution that helps optical retailers streamline their operations, increase efficiency, and offer a superior customer experience.

With Frontwave Cloud, optical stores can manage sales, appointments, inventory, and customer data in one unified platform, all backed by secure cloud technology. This ensures real-time access to critical business information from anywhere, at any time.

 

Whether you're running a single store or a multi-branch operation, Frontwave Cloud grows with your business, providing the flexibility, scalability, and support needed to stay ahead in the competitive optical market.

With more than 1,500 Optical shops installed across Asia, Frontwave Cloud is proven!

Contact us for a no-obligation demonstration to find out more about Frontwave Cloud.

FEATURES

Point-of-sale

Point-of-sale

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Cash and Carry Sales

Transact off the shelf items, accessories and solutions in a jiffy.

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Spectacle / Contact Lenses Purchase

Process purchases with our powerful order creation. Input RX details, fundus, frames, lenses, lab or supplier details, and much more.

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Discounts and Promotions

Setup custom one time or recurring discounts for members, and create bundle deals for promotions.

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Deposits and Ordering

Accepts multiple and split payment modes

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Exchanges and Refunds

Made a mistake? Our system allows easy exchanges or refunds.

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Job and Order Tracking

View and manage customer orders

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Lens Ordering

Enjoy easy ordering with our integrated Essilor Ordering System

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Hearing Aid Purchase

Diagnose hearing problems and prescribe hearing aids.

Customer Management

Customer Management

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Patient Management Database

Store customer's health records, prescription, particulars and family tree.

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Transaction and Visit History

Access past purchases and visits instantly

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Contact Management

Comprehensive customer search with advanced filtering options

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Customer Engagement

Built relationships with customers through loyalty and reward programs

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Patient Recall

Follow up with patients for periodic eye checkups and contact lens replenishment

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Customer Merging

Created multiple records of the same patient? Merge them with a few clicks.

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SMS Module

Schedule SMS to send now or at a specific date

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WhatsApp Integration

WhatsApp patients directly from the cloud system

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Email Receipts

Go full paperless with electronic receipts

Inventory Management

Inventory Management

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Eyewear Barcoding

Easily label your eyewear with models and prices

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Purchase and Receiving Order

Track and record all purchases and deliveries

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Stock Control Monitor + Stock Taking and Transfer

View and adjust stock quantity of multiple branches, and stock take with ease.

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Chain Store Management

Auto data synchronization across outlets

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Wholesale Billing

Separate retail and wholesale invoices, deducting from a single inventory.

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Invoicing & Exchange

Manage B2B invoices and exchanges

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Payment Management

View and manage different payment methods and fees

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Bundle Sales Management

Customize bundle plans and promotions

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STARS Integration

Replenish Luxottica frames automatically

Staff Management

Staff Management

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User Access Rights Control

Manage permissions to prevent unauthorized access

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Commission Structure

Calculate sales and commission for individual staffs

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Clock-in / out Tracking

Track staff working times at ease

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Facial Recognition

Uses facial recognition software to verify staff

Web Reporting

Web Reporting

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Staff Activity and Performance

View staff login, activity and sales performance

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Live Summary Financials

Financial breakdowns in a unified view

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Analytic Reports

View and filter functions for easy reporting

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Sales Collection

Shows sales transactions and collected orders

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Product Performance

Know which products are selling and which aren't.

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Mall Integration

Automated GTO submission to mall management.

Security

Security

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SSL Certificate

Protect sensitive data in transit.

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SMS OTP Login / Google Authenticator

Add an additional layer of security to your account.

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Encrypted Cloud Data Backup

Safe and secure, away from physical access

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IP Address Tracking

Tracks IP Address of each login to prevent unauthorized access

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Login Timeout

Blocks login access after specified number of wrong password attempts

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Active Session

View and end sessions for devices currently signed in.

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