top of page
FRONTWAVE CLOUD
The Future of Optical Retail Management
A next-generation point of sale (POS) system specifically designed for the optical retail industry. Unlike many generic POS systems that fail to address the unique needs of optical stores, Frontwave Cloud is tailored to handle every aspect of optical retail management with precision and ease, transitioning to a paperless practice.
FEATURES
POS
Point-of-Sale
Cash and Carry Sales
Transact off the shelf items, accessories and solutions in a jiffy.
Spectacle / Contact Lenses Purchase
Streamline purchases with our robust order creation system. Effortlessly input RX details, fundus information, frame selections, lenses, lab or supplier details, and much more.
Discounts and Promotions
Configure custom one-time or recurring discounts for members, and design bundle deals for promotional offers.
Deposits and Ordering
Support for multiple transactions and various split payment methods.
Exchanges and Refunds
Made a mistake? Easily process exchanges or refunds with our system.
Job and Order Tracking
View and manage customer orders, with lab statuses and estimated delivery dates.
Lens Ordering
Enjoy seamless ordering with our integrated Essilor Ordering System
Hearing Aid Purchase
Diagnose hearing problems and prescribe hearing aids.
CRM
Customer Management
Patient Management Database
Securely store customer health records, prescriptions, personal information, and family medical history within the system.
Transaction and Visit History
Instantly access past purchases and store visit history.
Contact Management
Perform comprehensive customer searches with advanced filtering options.
Customer Engagement
Strengthen customer relationships with tailored loyalty and reward programs.
Patient Recall
Coordinate follow-ups with patients for scheduled eye checkups and contact lens replenishments.
Customer Merging
Created multiple records of the same patient? Merge them with a few clicks.
SMS Module
Schedule SMS messages to be sent immediately or at a specific date and time, using customizable templates.
Email Receipts
Go full paperless with electronic receipts
WhatsApp Integration
Send instant WhatsApp notifications to patients for quick and efficient communication.
INV
Inventory Management
Eyewear Barcoding
Efficiently label eyewear with brand names, models, color codes, and pricing information.
Purchase and Receiving Order
Monitor and record all purchases and deliveries systematically.
Stock Control Monitor + Stock Taking and Transfer
View and manage stock quantities across multiple branches, and perform stock takes with ease.
Chain Store Management
Auto data synchronization across outlets
Wholesale Billing
Separate retail and wholesale invoices, deducting data from a single inventory.
Invoicing & Exchange
Manage B2B invoices and exchanges
Payment Management
View and manage payment methods, transaction fees, and additional charges like merchant fees and percentages.
Bundle Sales Management
Customize and oversee bundle plans and sales promotions to drive business growth
STARS Integration
Automatically replenish Luxottica frames upon sale to maintain stock levels.
HR
Staff Management
User Access Rights Control
Manage permissions and rights to prevent unauthorized access.
Commission Structure
Track sales and calculate commissions for each staff member.
Clock-in / out Tracking
Effortlessly track staff working hours
Facial Recognition
Facial recognition software for staff verification
WR
Web Reporting
Staff Activity and Performance
View staff login, activity and sales performance
Live Summary Financials
Financial breakdowns in a unified view
Analytic Reports
View and filter functions for easy reporting
Sales Collection
Shows recent sales transactions and collected orders
Product Performance
Know which products are selling and which aren't.
Mall Integration
Automated GTO submission to mall management.
SEC
Security
SSL Certificate
Protect sensitive data in transit.
SMS OTP Login / Google Authenticator
Add an additional layer of security to your account.
Encrypted Cloud Data Backup
Safe and secure, away from physical access
IP Address Tracking
Tracks IP Address of each login to prevent unauthorized access
Login Timeout
Blocks login access after specified number of wrong password attempts
Active Session
View and end sessions for devices currently signed in.
bottom of page
