INTRODUCING FRONTWAVE CLOUD
A next-generation point of sale (POS) system specifically designed for the optical retail industry. Unlike many generic POS systems that fail to address the unique needs of optical stores, Frontwave Cloud is tailored to handle every aspect of optical retail management with precision and ease, transitioning to a paperless practice.
From managing eyewear inventory to tracking prescriptions and customer profiles, it provides a comprehensive solution that helps optical retailers streamline their operations, increase efficiency, and offer a superior customer experience.
With Frontwave Cloud, optical stores can manage sales, appointments, inventory, and customer data in one unified platform, all backed by secure cloud technology. This ensures real-time access to critical business information from anywhere, at any time.
Whether you're running a single store or a multi-branch operation, Frontwave Cloud grows with your business, providing the flexibility, scalability, and support needed to stay ahead in the competitive optical market.
With more than 1,500 Optical shops installed across Asia, Frontwave Cloud is proven!
Contact us for a no-obligation demonstration to find out more about Frontwave Cloud.
FEATURES
Point-of-sale

Cash and Carry Sales
Transact off the shelf items, accessories and solutions in a jiffy.

Spectacle / Contact Lenses Purchase
Process purchases with our powerful order creation. Input RX details, fundus, frames, lenses, lab or supplier details, and much more.

Discounts and Promotions
Setup custom one time or recurring discounts for members, and create bundle deals for promotions.

Deposits and Ordering
Accepts multiple and split payment modes

Exchanges and Refunds
Made a mistake? Our system allows easy exchanges or refunds.

Job and Order Tracking
View and manage customer orders

Lens Ordering
Enjoy easy ordering with our integrated Essilor Ordering System

Hearing Aid Purchase
Diagnose hearing problems and prescribe hearing aids.
Customer Management

Patient Management Database
Store customer's health records, prescription, particulars and family tree.

Transaction and Visit History
Access past purchases and visits instantly

Contact Management
Comprehensive customer search with advanced filtering options

Customer Engagement
Built relationships with customers through loyalty and reward programs

Patient Recall
Follow up with patients for periodic eye checkups and contact lens replenishment

Customer Merging
Created multiple records of the same patient? Merge them with a few clicks.

SMS Module
Schedule SMS to send now or at a specific date

WhatsApp Integration
WhatsApp patients directly from the cloud system

Email Receipts
Go full paperless with electronic receipts
Inventory Management

Eyewear Barcoding
Easily label your eyewear with models and prices

Purchase and Receiving Order
Track and record all purchases and deliveries

Stock Control Monitor + Stock Taking and Transfer
View and adjust stock quantity of multiple branches, and stock take with ease.

Chain Store Management
Auto data synchronization across outlets

Wholesale Billing
Separate retail and wholesale invoices, deducting from a single inventory.

Invoicing & Exchange
Manage B2B invoices and exchanges

Payment Management
View and manage different payment methods and fees

Bundle Sales Management
Customize bundle plans and promotions

STARS Integration
Replenish Luxottica frames automatically
Staff Management

User Access Rights Control
Manage permissions to prevent unauthorized access

Commission Structure
Calculate sales and commission for individual staffs

Clock-in / out Tracking
Track staff working times at ease

Facial Recognition
Uses facial recognition software to verify staff
Web Reporting

Staff Activity and Performance
View staff login, activity and sales performance

Live Summary Financials
Financial breakdowns in a unified view

Analytic Reports
View and filter functions for easy reporting

Sales Collection
Shows sales transactions and collected orders

Product Performance
Know which products are selling and which aren't.

Mall Integration
Automated GTO submission to mall management.
Security

SSL Certificate
Protect sensitive data in transit.

SMS OTP Login / Google Authenticator
Add an additional layer of security to your account.

Encrypted Cloud Data Backup
Safe and secure, away from physical access

IP Address Tracking
Tracks IP Address of each login to prevent unauthorized access

Login Timeout
Blocks login access after specified number of wrong password attempts
