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Our History

2003

Frontwave was founded. It was then a 2-man company.

2004

Visual Optical RMS was developed and marketed to optical shops in Singapore, followed by Malaysia.

2008

Frontwave Reseller Channel Partner plan was initiated. Malaysia Reseller Partner was established to provide pre-sales, implementation and after-sales service.

2007

Visual Optical RMS is Singapore's Number 1 Optical Retail Software.

2010

Frontwave Reseller business plan was successful in expanding to other asian countries. Visual Optical RMS is used by more than 500 optical stores.

2011

Frontwave iPad module was launched, overcoming the final hurdle of mobility issues faced by a PC.

2013

Visual Optical RMS is used by more than 1,000 optical stores in 14 countries.

2014

Partnership with Johnson & Johnson Vision Care to create an integrated supplier system to allow retailers to place order for contact lenses, improving overall efficiency.

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2015

Collaboration between Luxottica and Frontwave; auto replenishment feature of the STARS Program.

Frontwave is appointed as IT Partner for STARS in Asia Pacific.

2017

Frontwave Cloud is launched, to bring the Visual Optical RMS software to the rest of the world in the most cost effective way.

2018

Focusing on the aspects of eyewear retail, Eyewear-Direct-System was launched to maximize the potential of eyewear supply & bring the industry to the next level.

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2023

It's our 20th Birthday!

For over 20 years, we've been the brains behind the seamless checkout and the smart inventory for visionary opticians and optometrists. We saw the digital shift coming and decided to lead it, crafting POS software that's as intuitive and forward-thinking as the eyewear you curate.

 

We get the dynamic nature of optical retail, and we've poured over two decades of know-how into making your life easier and your business sharper.

2020

Collaboration between Essilor and Frontwave; lens ordering and tracking is now a built-in feature within Frontwave software.

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Our Hotline

Our Tech Support Hotline operates everyday, 9:30 AM - 10:00 PM.

Have any inquiries?
Leave a message or call us at this hotline and we will direct you to the respective persons.
We look forward to assisting you!